Shipping policy
Last updated: September 10, 2026
This Shipping Policy explains how XAVORNIK, operated by HONG KONG TITANFIX TECHNOLOGY CO., LIMITED, processes and delivers orders.
Shipping arrangements may vary depending on the product, destination, and applicable fulfillment method. The applicable shipping charge and other order-specific information are shown on the product page and/or at checkout where available.
1. Fulfillment Methods
XAVORNIK uses different fulfillment methods depending on the product, destination, and applicable fulfillment route.
Eligible U.S. orders may be fulfilled through Amazon Multi-Channel Fulfillment (MCF). Orders not fulfilled through MCF are prepared by XAVORNIK and shipped using UPS, DHL Express, or another tracked express service.
The fulfillment method used for an order may vary and does not affect the customer's rights under our applicable store policies.
2. Order Preparation Time
For orders prepared by XAVORNIK, the applicable order preparation time is generally:
- 2–4 business days, or
- 3–7 business days.
The applicable preparation time may vary by product and fulfillment requirements.
These timeframes refer to order preparation before dispatch and are not estimated delivery times.
Where fitment confirmation or additional order information is required, the applicable preparation period begins after the necessary information has been confirmed.
Business days exclude weekends and applicable public holidays.
3. Transit Time After Dispatch
For orders shipped by UPS, DHL Express, or another tracked express service, transit time begins after the shipment has been handed over to the carrier.
Express shipments typically arrive approximately 3–7 business days after dispatch, depending on the destination, carrier service, customs processing, and other factors outside our reasonable control.
Transit times are estimates and are not guaranteed delivery dates.
Actual delivery may be affected by carrier acceptance, customs clearance, weather, public holidays, remote-area delivery, address issues, carrier disruption, or other circumstances outside our reasonable control.
4. Amazon Multi-Channel Fulfillment (MCF)
Eligible U.S. orders may be fulfilled through Amazon Multi-Channel Fulfillment (MCF).
For orders fulfilled through MCF, the general XAVORNIK order preparation periods described in Section 2 do not apply once the order is submitted for MCF fulfillment.
The estimated delivery date for an MCF order is determined by the MCF shipping service available for that order and may be shown at checkout, in the order confirmation, or through subsequent tracking information.
MCF delivery estimates are subject to Amazon fulfillment and carrier operations and are not guaranteed by XAVORNIK.
5. Shipping Charges
The shipping method and merchant-charged shipping amount displayed at checkout are final for the selected delivery address and items.
Standard shipping to eligible addresses in the contiguous United States is free where shown at checkout.
For other orders, applicable shipping charges are calculated and shown at checkout based on the destination, shipment details, and available shipping method.
XAVORNIK does not request an undisclosed shipping surcharge after checkout.
Carrier charges may be calculated using the greater of actual weight and volumetric weight.
If an address is unsupported, unusually remote, or cannot be served by an available shipping route, the applicable shipping method may be unavailable at checkout.
If an order is accepted in error and cannot be delivered under the disclosed terms, we will contact the customer and cancel and refund the affected order rather than require an undisclosed additional payment.
6. Import Duties and Taxes — United States
For applicable U.S. orders shipped internationally, import duties and taxes are prepaid by XAVORNIK under a duties-paid shipping arrangement.
Customers are not required to pay additional import duties or taxes upon delivery for these U.S. orders.
The applicable shipping arrangement and any merchant-charged shipping amount are shown at checkout.
7. Countries Outside the United States
For destinations outside the United States, available shipping methods, preparation times, transit times, and shipping charges may vary depending on the product and destination.
Orders may be shipped using DHL Express or another tracked express service.
Shipping charges are calculated and shown at checkout based on the destination, shipment details, and chargeable weight.
Unless checkout expressly states otherwise, import duties, taxes, brokerage fees, and other destination-country charges for orders outside the United States are not included and are the responsibility of the recipient.
8. Fitment and Order Confirmation
Some vehicle and heavy-equipment parts may require fitment verification before dispatch.
We may contact the customer to confirm information such as the machine model, engine model, part number, serial number, connector type, or other information reasonably required to verify the order.
Where confirmation is required, the applicable preparation period begins after the necessary information has been confirmed.
Providing complete and accurate information when placing an order can help avoid processing delays.
9. Tracking
Tracking information is provided by email when available after the shipment has been accepted by the carrier or fulfillment service.
Tracking events may take up to 48 hours to appear after a tracking number is issued.
If an order is fulfilled in multiple shipments, more than one tracking number may be provided.
10. Address Changes and Delivery Issues
Customers are responsible for providing a complete and accurate delivery address, recipient name, phone number, and any information reasonably required for delivery or customs clearance.
Please contact us as soon as possible if a delivery address is incorrect. We cannot guarantee an address change after fulfillment has begun.
Costs caused by an incorrect or incomplete customer-supplied address, refused delivery, or failure to provide information reasonably required for delivery or customs clearance may be deducted from a refund where permitted by applicable law.
Returns, cancellations, damaged parcels, and refunds are governed by our Return, Refund and Limited Warranty Policy.
11. Contact
HONG KONG TITANFIX TECHNOLOGY CO., LIMITED
B22, Unit 03, 19/F, Laurels Industrial Centre
32 Tai Yau Street, San Po Kong
Kowloon, Hong Kong SAR
Email:
sales@xavornik.com
Phone:
+852 6934 9632