Ordering, fitment and after-sales questions.
Review the essentials below, then contact XAVORNIK if your part or machine configuration needs a manual check.
How do I confirm fitment?
Use the original part number as the primary reference. Depending on the product, also send the complete machine model, VIN or serial number, engine model, nameplate photos, connector photos and mounting details.
Do you ship worldwide?
We serve selected countries and regions through express channels. Available service, price, delivery estimate and import terms are shown at checkout or confirmed in a quotation.
Are duties and taxes included?
Only when the checkout rate or quotation explicitly states DDP or duties and taxes included. Most non-US services are DAP, so the recipient may need to pay import duties, taxes, customs clearance and local brokerage charges.
Can I return a product?
We do not provide free returns. Contact us first for verification and written authorization. Eligibility depends on the verified cause, product condition and applicable warranty period.
What are the warranty periods?
Aftermarket controllers and monitors: 12 months. Aftermarket fuel injectors: 6 months. Other small parts: 3 months. Product-specific terms on the product page take precedence.
How can I contact support?
Email sales@xavornik.com or WhatsApp +852 6934 9623. Support hours are 09:00–18:00 (UTC+8).